Privacy Policy

At VeloCar Auto Group, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you rent a vehicle or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal details (name, address, phone number, email)
Driver’s license and identification information
Payment details (credit/debit card, billing address)
Rental history and transaction records
Insurance information (if applicable)

2. How We Use Your Information

Your information may be used for:

Processing reservations and rental agreements
Verifying identity and eligibility to rent
Collecting payments and security deposits
Communicating about reservations, returns, or support
Complying with legal and insurance requirements
Improving our services and customer experience

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

Insurance providers in case of accidents or claims
Law enforcement or legal authorities when required by law
Payment processors to complete transactions
Service providers who help operate our business (e.g., IT, customer support)

4. Data Security

We use reasonable safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You may request a copy of the information we hold about you.
You may request corrections or updates to your personal data.
You may request that we delete certain personal information, subject to legal and contractual obligations.

6. Cookies & Online Tracking

Our website may use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

VeloCar Auto Group

Email: velocargroup@gmail.com

Phone: 833-VEL-OCAR

(833) 835-6227